FREE shipping on all orders over $175 for delivery in Australia.
For delivery to Australia, the best way to check the shipping for your order is to add the desired items to your cart, which will automatically calculate the shipping for you before payment is required.
We ship Australia wide.
For international orders, shipping costs will not show up on your checkout page.
For delivery outside of Australia, please contact us on +697 350 016 or firstname.lastname@example.org and we will arrange a quote for shipping.
All orders will be dispatched within 72 hours of being received.
We ship with Australia Post and larger orders will be dispatched using Direct Freight Express*. You will be provided with tracking information via email for your parcel.
*DIRECT FREIGHT delivers to street addresses only, sorry no PO boxes
Australia Post standard delivery: 5-7 days
Australia Post express delivery: next day delivery
Direct Freight Express delivery: 1-5 days
Postage times are calculated from the date of dispatch
We take special care to provide our customers with quality products.
All items sold by the metre (eg fabric, ribbon, lace) are carefully checked by our staff before they are sent to you. We do not provide returns on merchandise sold by the metre.
If you receive an item which is sold by the piece (eg. buttons) which you believe is damaged or faulty, please contact us on +497 350 016 within 10 days of invoice date. All stock requires a return authorisation to be provided by our staff before the return process begins.
Yes! You will be provided with Australia Post tracking information when your parcel is sent. Larger orders will be sent via Direct Freight Express and you will be provided with a tracking number.
Wash codes are given on each product, eg- A2,C3, please refer to the WASH INSTRUCTIONS page for detailed descriptions.
This section includes details on how to wash, iron and dry your fabric or whether it is dry clean only. We recommend you read and follow these instructions for each fabric purchased.
The minimum cut for fabric and trims which are sold by the metre is half a metre (0.5), and thereafter in increments of 10cm (0.1).