FAQs

No, you don't need an account to shop on our online store. If you do wish to create an account, it will save your previous orders and shipping information. This can be helpful for a faster checkout, and is great if you have any queries about past orders.

The minimum cut for fabric and trims, which are sold by the metre, is 25cm (0.25), and thereafter in increments of 25cm (0.25).

We try our best to provide accurate colour depiction of the fabric, but please note that it is impossible to provide 100% accuracy. Digital colour is based on light and can be more vibrant, whereas real-life colour in fabrics is pigment based and can be affected by lighting, texture and dye variables. Considering this, we have our fabrics with us during image editing to get as close as possible.

Unfortunately no. The ‘Online Gift Voucher’ product has a special code that can only be redeemed through the online system.

If you would like a gift voucher that can be redeemed in-store, please contact us on 0497 350 016 or at enquiries@darncheapfabrics.com.au

Orders may be changed or cancelled before cutting or dispatch. Once fabric is cut or shipped, changes cannot be made. If an item becomes unavailable, we will substitute the product, exchange for credit, or offer a refund.

We take special care to provide our customers with quality products.

All items sold by the metre (fabric, ribbon, lace for example) are carefully checked by our staff before they are sent to you. We do not provide returns on merchandise sold by the metre unless it can be proven to be faulty. If you have received a faulty piece please contact us on 0497 350 016 or enquiries@darncheapfabrics.com.au as soon as your parcel is received.

If you receive an item which is sold by the piece (eg. buttons) which you believe are damaged or faulty, please contact us on 0497 350 016 within 10 days of invoice date. All stock requires a return authorization to be provided by our staff before the return process begins.

If we require an item to be sent back to us this will be done at your own cost. Any faulty item needs to be confirmed as such by a staff member before any refund, exchange or credit can be processed.

Please be mindful when purchasing fabrics such as velvet, fur, pvc, or bra foam. These fabrics can be affected when folded into post bags. Although we take care to wrap our parcels to protect the fabrics, we advise picking these fabrics up in-store where possible.

We offer a range of secure and convenient payment options to make your checkout experience as smooth as possible. You can pay using all major credit cards, including Visa, Mastercard, and American Express, as well as trusted digital payment methods such as PayPal, Shop Pay, Apple Pay, and Google Pay. Whether you prefer traditional card payments or fast, tap-and-go digital wallets, we’ve got you covered.